Contact Us
We are here to help with questions about smart-home products, orders, delivery, returns, and everyday product use. Whether you are choosing a new home-comfort essential, checking device compatibility, or need help with an existing order, our team is happy to help.
For general inquiries, order support, product questions, compatibility guidance, and returns:
Phone
+1 207-930-7048
Support hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time.
We aim to respond to most inquiries within 1–2 business days.
Our address
Votara
2020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States
Our address is not a public storefront, showroom, customer pickup location, warehouse collection point, or automatic return address. Please contact us before sending anything to this address.
What we can help with
- Product information and general compatibility guidance.
- Smart-home, lighting, projector, and home-comfort product questions.
- Order status, tracking, and delivery updates.
- Returns, refunds, exchanges, and replacement requests.
- Damaged, defective, incomplete, or incorrect items.
- Product setup, intended use, and care guidance.
- General questions about Votara.
Before you contact us
- Check your order-confirmation email for delivery updates and tracking information.
- Review the product page for specifications, compatibility, dimensions, included components, setup guidance, and intended use.
- Review our Shipping Policy and Return & Refund Policy for standard timeframes and procedures.
- Include your order number when contacting us about an existing order.
- For a damaged, defective, incomplete, or incorrect item, include clear photos of the product, packaging, and shipping label where possible. A short video can help us review a functional issue.
Important note
Votara is an online-only home technology store. We do not operate a physical shop, showroom, or customer collection point.
Please use the form below to send us a message.