Contact information
If you need help with an order, have questions about our smart-home and everyday technology products, or need support with product use, shipping, returns, refunds, or compatibility, you can reach Votara using the details below.
Brand
Votara
Legal operator / entity: Sarah Jane
Phone
+1 207-930-7048
Business Address
Votara
2020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States
Votara is an online-only home technology store. Our address is not a public retail storefront, showroom, customer pickup location, warehouse collection point, or automatic return address.
Please contact us before sending anything to this address. Do not send returns, exchanges, damaged products, packages, or other items to this address unless our support team provides written instructions confirming that it is the correct destination for your order.
Customer Support Hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time.
Colorado Springs follows Mountain Time, observing Mountain Standard Time (MST) in winter and Mountain Daylight Time (MDT) during daylight saving time. cite
We aim to respond to most inquiries within 1–2 business days. Please include your order number when contacting us about an existing order.
For damaged, defective, incomplete, incorrect, or materially different products, please include clear photos of the item, packaging, and shipping label where possible. A short video may also help us assess a product-function issue.